I transferred my stuff over…waited a couple of days, and then erased it from my other drives. My kids bought me an external hard drive for Christmas, a full TB of space. Hey there! I have been an itunes junkie for 4 years…have 5 ipod videos, and an itouch….over 600gb of video/games/apps/music. But, as of now, it’s not just an urban legend. And I suspect that if they start getting millions of these requests, the service will be suspended. Now, I hasten to add that 1) I’m a Machead and got my hard drive replaced through ProCare, something I mentioned to them straight off, so they could have verified the hard drive crash if needs be and 2) I didn’t couch my request as a demand, merely as a request that I knew was outside their normal services. Not only did they offer to place everything I had ever purchased in my download queue, when it turned out that a significant chunk was missing from the queue, they repeated the process, making sure to place everything in the queue this time. On a tip from a guy at the Apple Store, I contacted iTunes Help Desk and threw myself on their mercy. I was allowed to re-download all of my music and video that I lost when my hard drive crashed (and yes, I was a complete idiot for not backing it up in the first place). So here is the link and then you go to the bottom of the page and tell them your problem. The Episode of Firefly that messed up was put back in my purchased account and all I had to do to download it was “Check for Purchases” under the Advanced Option.Įdit: I have found that alot of you do not know exactly how to contact apple about this problem. Well now you can hold this to them when you lose all of your music. Is it just me or has apple very rarely granted this. Please keep in mind that Apple does not offer protection against the loss of purchases, so this is a one-time exception.” Itunes Music Store Says “In the event that a customers entire music library is lost, the iTunes Music Store does re-grant the purchases history. So then I asked them, “What if my Hard drive got erased and I lost ALL of my music.” And this is what he emailed back. So I contacted the music store and they let me re-download the one thing. I was trying to buy and watch a episode of firefly when it kept messing up. Itunes Lets People Re-Download all Your Music Once! Posted by John in Music, Uncategorized.
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